Disorganized Borders
By Kevin
Today, I'm in Bohemia, NY.
Being near the center of Long Island, Bohemia is not really notable, or even separable from any other "town" or "village", except that it is really close to Southwest-friendly MacArthur Airport. Unfortunately, the Bohemia Borders bookstore is also notable -- for having no economics section. I expect this at Waldenbooks and the like, but a regular-sized Borders? Thomas Sowell is crammed into Marketing and James Surowiecki is in Small Business something-or-other. Henry Hazlitt is dismembered...
This would not be so bad except that the nonfiction books are not shelved by major category and author. In fact, they're sorted by an Borders-internal 4 digit code not indicated on the exterior of the shelves, and then by author within each major category and subcategory. Without staff assistance, it could take somebody ten or fifteen minutes of searching to actually find the book he's looking for.
Is this an intentional disorienting strategy to get people to ask for help, or just plain stupidity?
UPDATE 3/8/05: The Borders in Riverhead, NY has a three-shelf economics section, but the Borders Cafe here upped its coffee price to $1.75 while leaving the price on the board at $1.65. That's a big no-no in my book; Wal-Mart would be lambasted for such practices. To me, it looked at first that the server was pocketing a dime per cup, and I couldn't understand how that could possibly be worth it. And I only noticed because the bill came to $1.90, and I was agast that the sales tax rate on coffee would be 25/165=15.2%, but it was actually only 15/175 or 8.76%.
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