June 07, 2005
Anecdotal Efficiencies
By Kevin
DoD and the military services are trying to implement a "new" program/institutional structure to reduce waste:
Defense Department managers say past Lean Six Sigma projects have revealed that between 57 percent and 90 percent of the time it takes to accomplish a given process is time wasted — that is, time not spent on something a customer is actually waiting on. It is time spent waiting for a problem to be solved, a technical glitch to be fixed, for a tool, parts or information to arrive, or duplicative work to be completed.